Reference

How We Protect Your Information at 7upbet asia

Your account details, payment information and personal data stay secure on our platform.

End-to-end encryptionLocal data complianceNo third-party sales
7upbet asia How We Protect Your Information at 7upbet asia
REACH OUR TEAM

Privacy Questions and Data Requests

Live Chat Support Available 24/7 on your account dashboard. Our team answers privacy questions, data-access requests and…
Email Support Send privacy inquiries to our dedicated inbox. Responses typically arrive within 24 business hours.
In-App Help Center Browse privacy FAQs, cookie settings and data-handling details directly from your account menu.
SECURITY BY DESIGN

How We Keep Your Account Safe

Encryption Standard

All data in transit and at rest uses AES-256 encryption. Your password is hashed; we never store it in plain text. Login attempts are monitored for suspicious activity.

Cookie & Tracking

We use session cookies to keep you logged in and analytical cookies to improve your experience. You can adjust cookie settings in your account preferences without losing access.

Account Verification

New withdrawals trigger a one-time verification via email or SMS. This step confirms you're authorising the transaction and protects against unauthorised access.

Data Retention Policy

Transaction logs are kept for 3 years to comply with local law. Your profile data stays for 1 year after account closure. You can request deletion anytime.

Third-Party Audits

Our privacy practices are reviewed quarterly by independent security firms. Audit reports are available on request to account holders in Jakarta, Surabaya and across Indonesia.

Data Subject Rights

You can request a copy of your data, correct inaccurate information or ask us to delete your account. Submit requests via live chat or email; we respond within 14 days.

Privacy Policy FAQs

We collect your full name, email address, phone number, date of birth and payment details. This information is required to verify your identity, process DANA, OVO, GoPay and QRIS transactions, and comply with anti-money laundering regulations where local law permits.

Your account profile is retained for one year after closure. Transaction records and payment history are kept for three years to meet local compliance requirements. You can request data deletion at any time by contacting our support team.

No. We never sell your personal information to third parties. Your data is used solely for account administration, payment processing, fraud prevention and legal compliance. We do not share it with affiliates for marketing purposes.

All payments through DANA, OVO, GoPay and QRIS are encrypted end-to-end using AES-256 standard. Your payment details are tokenised and never stored in plain text on our servers. Each deposit triggers automatic fraud checks.

Yes. Open your account dashboard and navigate to Privacy Settings, or contact live chat. Request a full data export and we'll send it within 14 business days. The file includes your account history, deposits, withdrawals and profile information.

Your account becomes inactive immediately. Personal data is anonymised after one year unless you request deletion sooner. Transaction records are retained for three years where local law permits. You can request permanent deletion via support anytime.

We use session cookies to maintain your login and analytical cookies to track page views and improve user experience. You can disable non-essential cookies in your account settings. Essential cookies cannot be disabled as they keep your account secure.